Customer Training Program

The Critical Manufacturing Training Program offers customers a systematic approach with which to qualify their personnel. This means their personnel will be better equipped to implement Critical Manufacturing MES projects.

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Customer Training Program

The Critical Manufacturing Training Program offers customers a systematic approach with which to qualify their personnel. This means their personnel will be better equipped to implement Critical Manufacturing MES projects.

View schedule

Empowering Customers

The structured training process will guide the trainees through two different stages with well-defined learning and evaluation moments.

A blended learning approach allows training flexibility with the use of online learning tools and remote face-to-face interaction through Microsoft Teams.

At the end of the due successful training, Critical Manufacturing will issue a badge.

Learning path

Different functional roles are required within a team to implement Critical Manufacturing MES: Modeler, Administrator, Front-End Developer, Back-End Developer, and Automation Developer.

These roles are the basis of the Critical Manufacturing MES learning paths and are reflected in the training content.

Modeler

  • A person who interacts with the system to maintain system configurations and modeling information, such as process steps, process flows, products, resources (equipment), recipes, checklists, and documents. Modelers also act as functional consultants. In addition, they are fully integrated with the implementation team, participate in requirements gathering, solution design activities, testing, validation, writing of documentation, and training on project deliverables.

    Training program preconditions

    • Experience working in a lean/agile environment with remote teams
    • Good communication (in English) and organization skills
    • Good problem-solving skills
    • Ability to work with a toolbox system
    • Knowledge and understanding of the manufacturing industry
    • Hands-on experience of at least one year in modeling or implementation of MES software

     

    Content

    • MES Basics (MES Fundamentals, Model Development, Material Tracking)
    • Operations intelligence modules (FabLives, Dashboards, BI Cards, Data Warehouse)
    • Operational efficiency modules (Maintenance Management, Labor Management)
    • Quality modules (Exceptions Management, SPC, Document Management)
Front-end developer

  • A person who configures and customizes the more technical aspects of the application. Typically, they custom Graphical User Interfaces (GUIs).

    Training program preconditions

    • Degree in computer science, engineering, or related field
    • Experience working in a lean/agile development environment with remote teams
    • Good communication (in English) and organization skills
    • Excellent debugging and optimization skills
    • Unit/Integration testing experience
    • Good problem-solving skills
    • Ability to work with a toolbox system
    • Hands-on experience in PowerShell and Command Line shell scripting languages
    • Experience with RESTful services
    • Sound understanding of web markup, such as HTML5
    • Good understanding of asynchronous request handling, partial page updates, and AJAX
    • Proficient understanding of cross-browser compatibility issues and ways to work around such issues
    • Good understanding of browser rendering behavior and performance
    • Applicable knowledge of web libraries and frameworks such as Angular
    • Knowledge of client-side single-page applications using the Angular framework
    • Experience in JavaScript build tools like grunt or gulp
    • Nice to have: Experience with MES

    Content

    • MES Basics (MES Fundamentals, Model Development, Material Tracking)
    • Operations intelligence modules (FabLives, Dashboards, BI Cards, Data Warehouse)
    • Basic integrations and custom development
    • Reporting customization
    • GUI configuration
    • GUI extension
Back-end developer

  • A person who configures and customizes the more technical aspects of the application. Typically, they create reports, business rules, and configure/extend the integration with external applications.

    Training program preconditions

    • Degree in computer science, engineering, or related field
    • Experience working in a lean/agile development environment with remote teams
    • Good communication (in English) and organization skills
    • Excellent debugging and optimization skills
    • Unit/Integration testing experience
    • Good problem-solving skills
    • Ability to work with a toolbox system
    • Hands-on experience in PowerShell and Command Line shell scripting languages
    • Experience and knowledge of C#, .Net for at least 1 year
    • Hands-on experience with SQL
    • Nice to have: Experience with MES

    Content

    • MES Basics (MES Fundamentals, Model Development, Material Tracking)
    • Operations intelligence modules (FabLives, Dashboards, BI Cards, Data Warehouse)
    • Basic integrations and custom development
    • Reporting customization
    • Enterprise Integration
    • Business logic extension
Automation developer

  • A person who configures and customizes the more technical aspects of the application. Typically, they configure/extend integration with equipment.

    Training program preconditions

    • Degree in computer science, engineering, or related field
    • Experience working in a lean/agile development environment with remote teams
    • Good communication (in English) and organization skills
    • Excellent debugging and optimization skills
    • Unit/Integration testing experience
    • Good problem-solving skills
    • Ability to work with a toolbox system
    • Hands-on experience in PowerShell and Command Line shell scripting languages
    • Experience with RESTful services
    • Sound understanding of web markup, such as HTML5
    • Good understanding of asynchronous request handling, partial page updates, and AJAX
    • Proficient understanding of cross-browser compatibility issues and ways to work around such issues
    • Good understanding of browser rendering behavior and performance
    • Applicable knowledge of web libraries and frameworks such as Angular
    • Knowledge of client-side single-page applications using the Angular framework
    • Experience in JavaScript build tools like grunt or gulp
    • Experience and knowledge of C#, .Net for at least 1 year
    • Previous working experience as a Node.js Developer for at least 1 year
    • Familiar with unit testing frameworks (e.g.: Mocha)
    • Strong understanding of JavaScript, its quirks, and workarounds
    • Nice to have: Experience with MES

    Content

    • MES Basics (MES Fundamentals, Model Development, Material Tracking)
    • Operations intelligence modules (FabLives, Dashboards, BI Cards, Data Warehouse)
    • Basic integrations and custom development
    • Reporting customization
    • Equipment Integration configuration
    • Equipment Integration extension
Administrator

  • A person that installs, operates, and administers Critical Manufacturing MES. In addition, they take care of backups, upgrades, health checks, system monitoring, and troubleshooting.

    Training program preconditions

    • Good communication (in English) and organization skills
    • Good problem-solving skills
    • Experience in troubleshooting software applications
    • Ability to work with a toolbox system
    • Basic/Introductory knowledge and experience of Microsoft SQL Server, its setup and configuration:
      • SQL Server Instances
      • Analysis Services
      • Database Jobs
      • Linked Servers
      • Availability Groups
    • Basic/Introductory knowledge of SQL:
      • Perform beginner-level queries
    • Basic/Introductory knowledge of Linux Operating Systems
    • Basic/Introductory knowledge of Container Orchestrator tools, specifically Kubernetes
    • Basic/Introductory knowledge of Web Server Applications:
      • Web Services
      • API/REST request calls
    • Basic/Introductory knowledge of network infrastructure:
      • Ports
      • Addresses/URLs
      • Shares
    • Nice to have: experience and knowledge of MES

    Content

    • MES Basics (MES Fundamentals, Model Development, Material Tracking)
    • Basic integrations and custom development
    • Installation, administration, backups, upgrades, health checks, system monitoring, and troubleshooting of Critical Manufacturing MES

Upcoming classes

Have a look at our upcoming training program sessions for customers. Choose the date that better suits you and contact your Critical Manufacturing sales account manager. You can find the detailed schedule in the Training Portal.

Start End Stage
20/01/2025 31/01/2025 E-learning stage
20/01/2025 31/01/2025 Hands-on access exam
10/02/2025 21/02/2025 Hands-on stage
26/02/2025 27/02/2025 Final Exam
Contact Us
Start End Stage
17/02/2025 28/02/2025 E-learning stage
17/02/2025 28/02/2025 Hands-on access exam
10/03/2025 21/03/2025 Hands-on stage
26/03/2025 27/03/2025 Final Exam
Contact Us
Start End Stage
17/03/2025 28/03/2025 E-learning stage
17/03/2025 28/03/2025 Hands-on Access Exam
07/04/2025 18/04/2025 Hands-on stage
23/04/2025 24/04/2025 Final Exam
Contact Us
Start End Stage
21/04/2025 02/05/2025 E-learning stage
21/04/2025 02/05/2025 Hands-on Access Exam
12/05/2025 23/05/2025 Hands-on stage
28/05/2025 29/05/2025 Final Exam
Contact Us
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Official Notice: Any scheduled training edition is subject to cancelation or schedule adjustments up to three weeks before the start date. This will only happen if there are any unforeseen circumstances.

Frequently Asked Questions

Here you will find some useful information to help you understand our training process. For further questions contact us.

    How long do trainees have access to the Critical Manufacturing MES license and the e-learning platform?
  • All the learning tools, including access to the e-learning platform and Critical Manufacturing MES license, remain available until one month after the end of the Training Program.
    In the e-learning platform, the trainees have access to several courses. But do they need to complete them all?
  • Every trainee has access to all the available Critical Manufacturing e-learning courses. The trainee must only complete the courses that belong to the chosen path. All trainees receive an email that states the courses they should complete. The list is also available in the Critical Manufacturing Training Plan.
    The trainee has already completed some e-learning courses before. Should they repeat them?
  • Yes, they should. Critical Manufacturing regularly updates the e-learning courses and exercises. For example, in the Hands-on Access Exam, the results of some exercises will be requested, hence, all exercises must be completed. The exercises should be done using the provided VM, and each trainee should do the exercises on their own.
    Why is there a self-assessment period?
  • The self-assessment period is to understand if the trainees have the necessary training preconditions.
    Trainees have access to a demo exam, and the self-assessment preconditions test in the e-learning platform. From the test results, they should be able to evaluate if they are ready to take the training courses.
  • This period is also for trainees to become acquainted with the Critical Manufacturing MES learning tools, install the VM, and overcome any constraints they may have.
    Can a trainee follow more than one path, for example, Modeler and Developer?
  • A trainee can only take one path in the same training program edition.
    What is the self-assessment period schedule?
  • The self-assessment period has a 15 days duration and begins one month before the training starts.
    What should we expect from the self-assessment preconditions exam? What do you assess?
  • The questions are not related to training content but only to the necessary preconditions for each path.
    At what time do the synchronous sessions occur?
  • The time of the synchronous sessions depends on the time zone of the attendees. Therefore, only after registrations can we define the time of these sessions.

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